Showing posts with label SA newspaper websites. Show all posts
Showing posts with label SA newspaper websites. Show all posts

Friday, February 02, 2007

Why the 'quite startling' use of the Internet by SA daily newspapers?

“Yes. Perhaps, but probably not.” Is the short answer to Chicago-based Robb Montgomery’s comment on my previous post:

These measurements are quite startling. I suspect these anemic figures directly correlate to the level of broadband penetration in S.A. What can you tell us about that metric.

Yes, these figures are startling and perhaps some of it can be attributed to Internet accessibility and affordability, in general, and of broadband, in particular. Reports show that just over 10%, internet penetration in South Africa is more than three times that of the average for the continent (a little more than 3%) and about on par with the average for Asia (10%). However, it is far behind the rates in Latin America (16%), Europe (38.6) Oceania / Australia (53.5%) and North America (69.4%). [Check out Helkom.co.za for a primer on the debate in SA].


However, I suspect the lacklustre use of the Internet by the daily newspapers is not simply an issue of access: millions of people in South Africa do have Internet access and around 7 million at home and abroad access news and information sites.

And it’s not primarily an issue of money: World Bank GDP rankings put South Africa at 27th, just below Denmark (26) and above Greece (28), Ireland (29) and Iran (30) . E-tailing was reported up 30% in 2006 to R668 million (about US $98 million) and this year online advertising is expected to be worth around R200million (about US$28million).

And it’s not even an issue of awareness: at the continent’s largest annual conference for journalists, Highway Africa – which is actively supported and attended by most of the major media groups - the Internet has officially been on the local industry’s agenda for more than a decade.

It's not simply an issue of capacity: in 1994, the Mail & Guardian was one of the first newspapers in the world to go online.

It is, I would argue, down to leadership. In that, South African newspaper editors have much in common with their colleagues in the UK (the group with which I have the most interaction) and elsewhere (I suspect) : they've been happy to be seen to be on the web, but are not part of the web. With that they've been happy to let the techies do their thing somewhere else, but not nearly as eager to integrate operations. For example, the two of the largest media houses in SA have built pretty successful 'shovelware' news portals - http://www.news24.com/ & http://www.iol.co.za/ - which operate independently.

But there is evidence of some new thinking, as I've noted before and of which Johnnic Communication's Ohmynews-like site, reporter.co.za, is a further example: The company's hugely profitable Sunday Times newspaper has also recently re-launched its website and have include interactivity which should help build a daily (rather than just weekly) dialogue with their users. Not a bad idea, especially given rumours that they're planning to spin off a daily print paper sometime soon.

Robb, also asked: "Who has it and who doesn't?". Any ideas?

Tuesday, January 30, 2007

What do you think the Internet use by SA's daily newspapers shows?

After the Bivings Report released an analysis of the Top 100 newspapers in America and their use of the web last August, I volunteered to take a look at how their South African counterparts were doing.

The SA study kept moving down and along my ‘To Do’ list until, in a last-gasp attempt to clear my list (and my conscience) before I logged off for the Christmas break, I solicited the help of Jethro Goko, a South African editor participating in our Journalism Leaders Programme . Jethro, who edits The Herald in Port Elizabeth, asked a staffer, Duncan Reyneke, to help collect the data. Today, I finally got around to writing some of it up and will keep posting bits as time allows and in response to questions.

The chart here shows the preliminary results of our analysis of the websites of the 19 daily newspaper titles in SA, as monitored by South African Advertising Research Foundation (Amps 2006A). Whatever else it shows – and I’d certainly welcome your insights – it’s clear that South African newspaper websites have a way to go.

While the country's largest circulation (tabloid) daily doesn't have a website at all, there is evidence of some experimentation with multimedia amongst the traditional titles. Notably, Media 24’s Die Burger, introduced audio and video last year.

However, in the main, South African dailies seem to be ignoring the key opportunity the Internet offers – the ability to engage in dialogue and collaborate with users. Or, to paraphrase Dan Gilmore, most still see news as a lecture, not as a conversation. That implies listening at least as much as you speak.

The papers, listed in order of readership and market share, are:

Daily Sun 12.4 none
Sowetan 4.9 http://www.sowetan.co.za/
Isolezwe 2.3 http://www.isolezwe.co.za/
The Star 2.2 http://www.thestar.co.za/
Die Burger 1.6 http://www.dieburger.com/
The Citizen 1.5 http://www.citizen.co.za/
Beeld 1.4 www.news24.com/Beeld/Home/
Daily News 1.1 http://www.dailynews.co.za/
Cape Argus 1.1 http://www.capeargus.co.za/
Daily Dispatch 0.8 http://www.dispatch.co.za/
Cape Times 0.8 http://www.capetimes.co.za/
Daily Voice 0.7 none
The Mercury 0.7 http://www.themercury.co.za/
The Herald 0.6 http://www.theherald.co.za/
Die Volksblad 0.4www.news24.com/Die_Volksblad/Home/
Witness 0.4 http://www.witness.co.za/
Pretoria News 0.3 http://www.pretorianews.co.za/
Business Day 0.3 http://www.businessday.co.za/
DF Advertiser 0.2 none

Note: In order to compare findings with those of similar studies of newspaper title websites in other countries – such as Brazil, Denmark and Italy, New Zeeland and the UK - we did not include the three most popular news portals in South Africa. Independent Online and News24 aggregate the content from the Independent News & Media and Naspers-owned Media24 titles, respectively, while the Mail & Guardian Online is linked to a weekly paper. (Looking at the weekly papers' sites is on my ‘To Do’ list for this year...)

In the meantime, what do you think the Internet use by SA's daily newspapers shows?